Privacy Policy
Last Updated: May 2, 2025
1. Introduction
This Privacy Policy explains how instafollo ("we," "our," or "us") collects, uses, and shares your personal information when you visit our website or use our services. By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect the following types of information:
- Instagram Username: We collect your Instagram username to provide our growth services.
- Payment Information: When you make a purchase, our payment processor Stripe collects payment information. We don't store your full payment details on our servers.
- Contact Information: If you contact our support team, we may collect your email address and any other information you provide to assist you.
- Device Information: We collect information about the device and browser you use to access our services, including IP address, browser type, and operating system.
- Usage Information: We collect information about how you interact with our website, including pages visited and actions taken.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Respond to comments, questions, and customer service requests
- Send you technical notices, updates, security alerts, and administrative messages
- Monitor and analyze trends, usage, and activities in connection with our services
- Detect, investigate and prevent fraudulent transactions and other illegal activities
- Personalize and improve your experience
4. How We Share Your Information
We may share your information in the following situations:
- Service Providers: We share information with service providers that help us operate our business, such as payment processors and analytics providers.
- Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
- Business Transfers: We may share or transfer your information in connection with a merger, acquisition, reorganization, or sale of assets.
- With Your Consent: We may share information with your consent or at your direction.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
6. Data Retention
We retain your information for as long as necessary to provide you with our services and for legitimate business purposes, such as maintaining the performance of our services, preventing fraud, meeting our legal obligations, resolving disputes, and enforcing our agreements.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access personal information we have about you
- The right to request correction of inaccurate personal information
- The right to request deletion of your personal information
- The right to object to processing of your personal information
- The right to data portability
- The right to withdraw consent at any time
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
8. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Third-Party Services
Our service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of those third parties.
10. Children's Privacy
Our services are not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].